[PALEO ART STORE] is a global online store created for paleontology enthusiasts
Q: What brands do you sell?
A: The brands we represent include: Beasts of The Mesozoic(creative beast) / nanmu studio / haolonggood / rebor / showanna.
Q: What payment methods do you accept?
A:We accept PayPal and credit card payments.
Q: Are there any additional fees?
A: Orders from the United States and Europe have already prepaid for shipping and taxes, so you don't need to pay any additional fees. If you encounter any extra charges, please contact us for reimbursement.
Q: How long does it take to ship after purchase?
A: In-stock items are typically shipped within three business days
The shipping time for presale products will be specified on the product page (for example, Q1 2026)
Most regions will receive the item within 8-15 days after shipping.
Q: Can I track my order?
A: Of course, you can check the latest status of your order. After shipping, you can track your package using the tracking number.
Q: Can I modify or cancel my order after placing it?
A: Orders can be changed or canceled before shipment, but cannot be canceled after shipment.
Q: What should I do if the item arrives damaged?
A: Don't worry, please take photos and contact us within ten days, and we will arrange for a replacement or refund.
Q: What if I don't receive it?
A: Don't worry, please contact us, and we will help you locate your package and provide a solution.
Q: How can I contact you?
A: You can leave me a message by clicking [chat] in the bottom right corner of the webpage, or you can private message us on our social media.
Due to the time difference, I may not be able to reply immediately. Please understand.
Tell me the problem you're encountering, and I will solve it for you.
Q:Where can I see information about new products?
A: We'll announce new products on social media. Follow us for updates
